London Borough Hounslow
Quality Manager - Traffic, Transport & Parking
£44,790 - £46,839
2 year Fixed Term Contract
Deliver exceptional quality and performance management for one of London’s most ambitious transport authorities
Exciting things are happening here in Hounslow. We’re embarking upon a major programme of change to modernise how we work and reduce our carbon footprint. Our diverse team is finding all sorts of ways to make our borough an even better place to be for our residents and visitors alike. And, taking a lead role in our high performing Traffic, Transport and Parking division, you’ll be key to helping us deliver one of London’s most ambitious transport projects.
As our Quality Manager, you’ll lead on developing quality management and governance here. Our transport programme aims to deliver active travel projects, major traffic engineering schemes and an exciting portfolio of innovative programmes, including EV and micro-mobility. You’ll drive the development and implementation of quality management processes for all of this. From managing our governance processes, to undertaking performance data analysis and periodic audits, and overseeing the performance of our internal teams and external partners, you’ll ensure the highest standards every step of the way.
As a member of our programme management team, you’ll need excellent interpersonal and organisational skills, and performance and data management experience. You’ll bring with you considerable process design experience and an understanding of quality and performance audits. A working knowledge of best practice in Quality management will be essential too. You’ll also share our commitment to improving services and reducing our carbon footprint.
Hounslow has green spaces, unique history, cosmopolitan hubs and fantastic transport links – in short, it’s unlike anywhere else. Our council is based in Hounslow House, a new landmark building located in Hounslow town centre. Meanwhile, our investment in new technology enables our teams to work remotely and flexibly giving everyone a better work/life balance. We also offer excellent career development, an inclusive culture and a whole range of generous benefits. All in a visionary borough like no other.
Join us at the forefront of innovation and use your skills to make a positive impact.
Please note to apply, you need to have eligibility to work in the UK and to be able to travel to Hounslow when working from home restrictions are lifted.
For a confidential discussion please contact our recruitment partners at Penna: firstname.lastname@example.org
Closing date: Monday 17th January 2022